Short-term rental property managers have every interest in offering additional services to their guests...
Indeed, by offering additional services such as: Late checkout or Early check-in ⏰ - Parking spot 🚗 - Extra bed linens 🛌 - Pet supplement 🐶 - Personal key handover 🔑 - Bike rental 🚲 etc...
... you can not only increase your income, but also offer a more pleasant and practical stay experience for your guests.
So be careful: contrary to what some may think, selling extras does not mean giving nothing away for free
But with guests who are increasingly demanding, it is perfectly normal to want to satisfy them by being paid for services that "go beyond" the basic contract
For example, offer 15 extra minutes at checkout if politely requested…
… then charge if these 15 minutes are exceeded 🙂
Otherwise, here are some reasons why it may be wise to offer additional services in the context of a short-term rental:
1 - Increased income:
By offering additional services, property owners can easily increase their income. For example, by offering cleaning as an option, owners can charge an extra fee for this service. Similarly, by offering meal delivery or bike rental, owners can also charge an extra fee for these services.
2 - Improved stay experience for customers:
By offering additional services, owners can offer a more enjoyable and practical stay for their customers. For example, by offering cleaning as an option, customers do not have to worry about cleaning their own accommodation before leaving. Similarly, by offering meal delivery, customers can have good meals delivered without having to go out.
3 - Differentiation of the offer:
By offering additional services, property owners can stand out from their competitors and offer a unique offer to their customers.
For example, by offering bike rental or providing basic products (soap, shampoo, etc.), owners can offer a more complete and personalized stay experience.
In summary, offering additional services in the context of short-term rentals can be an excellent strategy to increase income, offer a better stay experience for customers, and stand out from the competition.
However, it is important to carefully evaluate the profitability of each service offered and to ensure that customers are not overloaded with unnecessary additional services.
Do you know CozyUp ?
In a few clicks, you can create your list of extras based on your accommodation, and:
- Increase your profitability
- Facilitate the management of your extras
- Offer your guests a unique experience
To get started, it's simple, just click here and enjoy your free account: www.cozyup.com 👈