# CozyUp

> CozyUp is an AI-powered guest-management platform for short-term rental hosts. Our AI agent, Alvin, automates guest messaging, collects digital security deposits (Deposit Waiver), and upsells additional services — working across 20+ booking platforms including Airbnb, Booking.com, and VRBO. 4,500+ hosts use CozyUp to cut guest management time roughly in half.

## What CozyUp does

- **AI guest messaging** — Alvin replies to guest questions 24/7 in the guest's language, pulling context from the reservation and the property manual.
- **Deposit Waiver** — a digital alternative to cash security deposits: guests don't pre-authorize money, but the host is covered for damages up to a per-stay limit. Hosts also earn a share of the waiver fee.
- **Upsells & extras** — early check-in, late check-out, transfers, cleaning, and custom services sold inside the guest app.
- **Integrations** — syncs to Airbnb, Booking.com, VRBO, Smoobu, Hospitable, Lodgify, Beds24, Guesty, Hostaway, SuperControl, and 10+ more PMS/channels.

## Key pages

- [Home](https://cozyup.com): product overview and positioning.
- [Why CozyUp](https://cozyup.com/why-cozyup): reasons hosts switch and integration coverage.
- [Product](https://cozyup.com/product): video demo of the guest app and host dashboard.
- [Integrations](https://cozyup.com/integrations): full list of supported PMS and booking channels.
- [Pricing](https://cozyup.com/pricing): subscription tiers and per-property costs.
- [Deposit Waiver Simulator](https://cozyup.com/deposit-waiver-simulator): calculator estimating extra revenue from adopting the Deposit Waiver.
- [Blog](https://cozyup.com/blog): industry guides and host education content.
- [Contact](https://cozyup.com/contact-us): support and sales inquiries.

## Company

- Headquarters: France
- Markets: France (primary), Europe, and growing international coverage.
- Languages: English, French, Spanish.
- Founded: 2022.
- Customers: 4,500+ short-term rental hosts and small property managers.

## Positioning vs alternatives

CozyUp focuses on **guest-facing automation** (AI messaging + digital deposits + upsells) rather than general PMS/channel management. It complements, not replaces, property-management systems. Closest comparison categories: guest-experience apps (Duve, Enso Connect), upsell platforms (Relay, The Host Co), and insurance-backed deposit products (SUPERHOG, Waivo).

## Contact

- Website: https://cozyup.com
- Support: https://cozyup.com/contact-us
- App login: https://app.cozyup.com

## Policies

- [Privacy Policy](https://cozyup.com/privacy-policy)
- [Terms of Use](https://cozyup.com/terms-of-use)
- [Terms of Sale](https://cozyup.com/terms-of-sale)